Details:
- Salary: £22,000 - 24,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Birmingham West Midlands
- Date: 2 days ago
Description:
CUSTOMER SERVICE ADVISOR
Our client is seeking a highly motivated and experienced Customer Service Advisor to join their team. The successful candidate will be working for an employer who is committed to providing excellent customer service and support to their clients. This is a fantastic opportunity for someone who is looking to take the next step in their career and join a company that values their employees and invests in their development.
Responsibilities:
Handling customer inquiries via phone, email, and chat
Resolving customer complaints and issues in a timely and professional manner
Providing product and service information to customers
Maintaining accurate customer records and order information
Collaborating with other departments to ensure customer satisfactionAbout You:
MUST have atleast 1 year's experience dealing with high volume calls
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Ability to work well under pressure and in a fast-paced environment
Attention to detail and accuracy
Proven track record of providing exceptional customer serviceJob Offer:
Birmingham office
Up to £24,000
Fantastic office facilities - gym onsite
Opportunities for career advancement
Vibrant and inclusive working environment
Employee assistance programsAt Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data