Details:
- Salary: £22,000 - Annum
- Location: Glasgow
- Date: 1 month ago
Description:
CCA Recruitment are delighted to be working in partnership with our client who due to their continued growth are looking for a Customer Service Administrator to join their team. The role will be based on site in Glasgow and offers excellent training, benefits and ongoing development and progression opportunities.
Key Responsibilities:
· Answering enquiries in writing or by email
· Using computer systems to check and update records
· Calculating pensions projections
· Arranging the transfer of benefits to another pension provider.
· Arranging payments of lump sums
· Keeping accurate records
· Processing daily annuity payments
· Producing timelines and case investigation notes
· Assist in the production of required internal and external operational reports
Essential Skills / Experience:
· Attention to detail with ability to complete work to a high standard.
· Effective communication skills - both verbal and written.
· Ability to work as part of a team and on your own.
· Accurate numerical skills with the ability to check claim values
The Benefits:
· Enhanced Pension
· Private Healthcare
· Salary £22,000
· Attractive working environment
· Ongoing training, development and progression opportunities