Details:
- Salary: £11.44 - 11.50 - Hour
- Location: Eastern Suffolk Badwell Ash
- Date: 1 month ago
Description:
Customer Service Advisor
outskirts of Bury St Edmunds
£11.44 per hour
Temp to Perm
Our client based close to Bury St Edmunds is seeking a Customer Service Advisor to join their well-established team within an office environment. The successful candidate will be fully trained on how to assist customers via inbound calls, emails and follow up support calls. You’ll be working in a busy but friendly and supportive environment.
Our client is keen to find a candidate who shows a passion and goes above and beyond to ensure customer experience is of the highest standard. The working hours for this role are Monday to Friday 08:30-17:00.
Driving/own transport is essential due to the office location.
Daily Duties
Working within a team
Responding to customer emails
Answering telephone calls and helping with queries
Ensure the workload is prioritised
Inputting data into bespoke software systems
Liaising with external customers and clients
Ensuring customer are updated throughout the process Person Specification
Confident in using Word, general IT, and emails
Professional telephone manner
Strong IT skills
Good communication skills
Why work with Hales?
Weekly Pay
Holiday entitlement
24/7 support
Travel scheme
Rewards
If you are interested in this role, please apply with an up to date CV, or for more information please call Olivia on (phone number removed)