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Customer Service Advisor


Details:
Description:

Customer Service Advisor

Leeds / Home Working

3 months+

£12.00 PAYE + holiday

Hamilton Woods Associates are currently recruiting for a Customer Service Advisor for a housing association in West Yorkshire.

Home working is available, with travel to their Leeds office for training in the first week.

Responsibilities of the Customer Service Advisor includes:

Working in the customer contact centre
Managing the switchboard
Responding to calls, emails, webchat and texts from social housing tenants regarding housing queries
Signposting customers via any contact to the right team/ person
Providing first-class customer service
Ensuring accurate call logs are maintained
To be considered for this exciting role, please contact Bethan Hall - Associate Director at Hamilton Woods or apply online with a covering note of your experience and suitability. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with feedback directly and please consider your application unsuccessful

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