Customer Service Advisor


Details:
Description:

Customer Service Advisor
8:30-17:00, Monday to Friday
£23,000-£26,000,
Kirkby in Ashfield Office based.

Are you friendly, customer focused and motivated? If you are looking for a new opportunity within Customer Service, we have a fantastic opportunity to join an esteemed family-owned manufacturing business based in Nottingham.

Due to growth within the business, we are looking for a resilient and personable Customer Service Advisor to complement our current team. No two days are ever the same within this role, and due to the B2B nature of the company – you would be managing key accounts for the business and contributing to the ordering process.

The Role:

* Answering inbound queries via phone and email

* Outbound dialling to resolve queries.

* Order processing

* Deal with general enquiries

* Liaising internally with other teams within the business.

* Credit control

The Candidate:

* Resilient and confident

* Experienced within Customer Service (retail/hospitality or phone based)

* Organised

* Personable

* Technical minded

* Eager to learn.

* Driven and motivated to succeed.

Benefits:

* Free parking

* Company annual bonus

* 25 days + bank holiday entitlement

* Christmas shutdown

If this sounds like you, click here to apply today

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