Details:
- Salary: £26,227 - Annum
- Location: South East East Sussex Brighton and Hove
- Date: 1 week ago
Description:
Customer Services Representative (6-Month FTC)
Brighton
£26,227 pro rata
⏰ Full-time
Monday to Friday 9am - 5.30pm - No weekends
Start date 29th June
Full training provided
Are you a great listener with a passion for helping people?
We're looking for a Customer Services Representative to join a busy customer support team. You'll handle inbound calls, resolve customer queries, service accounts, and deliver positive outcomes on every interaction.
Key Responsibilities
Handle inbound customer enquiries
Resolve queries and provide account support
Take ownership of issues through to resolution
Identify opportunities to improve processes
Work closely with colleagues across the team
About You
Customer-focused with strong problem-solving skills
Excellent communication and attention to detail
Able to work independently and as part of a team
Confident using Microsoft Office and Outlook
Previous customer service experience preferred
If you enjoy helping customers and making a difference every day, we'd love to hear from you.
Apply today for an immediate interview
Brook Street NMR is acting as an Employment Business in relation to this vacancy