Details:
- Salary: £22,308 - Annum
- Location: Newcastle upon Tyne Tyne & Wear
- Date: 2 weeks ago
Description:
We’re recruiting for Customer Service Advisors to earn £22,308 per annum.
Customer Service Advisor benefits:
• On-line recruitment process, with potential job offer within 24 hours and fully paid training.
• 28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary.
• Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.
• Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP! And £300 for your friend too!
Training is included to prepare you for this role
Customer Service Advisor role:
As a Customer Service Specialist your role will involve providing excellent service to a diverse range of customers and employers.
• You will will be working on an inbound channel and supporting with online queries from customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries.
• You will be informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work.
Customer Service Advisor pay:
£22,308 per annum