Customer Service Advisor


Details:
  • Salary: £27,000 - 28,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: Edenbridge Kent
  • Date: 1 week ago
Description:

We're looking for a Customer Experience Coordinator to join the team on a full-time, office-based basis (Monday-Friday, 9am-5pm).

This is a fantastic opportunity for someone who enjoys working with people, solving problems, and wants to gain hands-on exposure to the world of eCommerce.

The role will involve:

✅ Coordinating a small customer service team
✅ Managing escalated customer enquiries
✅ Producing customer feedback and product reports
✅ Monitoring online reviews
✅ Supporting marketplace and product listing content

If you're organised, proactive and passionate about delivering a great customer experience, I'd love to hear from you

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