Details:
- Salary: £28,000 - 32,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: BH17 Broadstone Dorset
- Date: 18 hours ago
Description:
Simply Automotive is an independent Castrol Service Centre in Creekmoor, Poole. Dealership-quality service at independent prices. We are a busy, growing team with more than 500 5* Google reviews, looking after private customers, local businesses and fleets.
We’re looking for a Service Advisor to be the first point of contact for our customers and the link between the front desk and the workshop.
What you’ll do
* Answer calls, emails and walk-ins, and book work into the diary
* Check vehicles in, explain the work needed in plain English, and give clear quotes
* Turn health check findings and MOT advisories into booked work
* Keep customers updated through the day and get approval before extra work starts
* Send MOT and service reminders, and follow up outstanding quotes
* Prepare invoices, take payments and look after trade and fleet accounts
* Work closely with our General Manager and technicians to keep the workshop running smoothly
What we’re looking for
* Experience as a service advisor or receptionist in a garage or dealership. We’ll also consider strong customer service candidates with good car knowledge.
* Confident on the phone and comfortable explaining technical work and prices
* Organised, accurate and calm when the diary is full
* Good computer skills; experience with a garage management system is a plus
* Full UK driving licence
What we offer
* £28,000 – £32,000 basic depending on experience, plus a monthly bonus on work sold
* Monday to Friday, 08:00 - 17:30
* 28 days’ holiday including bank holidays, plus workplace pension
* Training and a long-term role in a growing business
* A friendly, professional team that takes pride in its service, reputation and reviews