Details:
- Salary: £26,000 - 28,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: SK3 Cheadle Hulme Borough of Stockport
- Date: 5 days ago
Description:
Customer Service Advisor - Permanent - Stockport - up to £28,000 DOE
We are seeking a dedicated and experienced Customer Service Advisor to join our client on a full time permanent basis. This role will see you working as part of a small team and ensuring excellent customer service is provided to their clients.
Duties include:
* Answering customer and client enquiries via telephone and email
* Resolving customer complaints in a timely manner
* Actively working to targets and upselling products
* Supporting customers on live chat
* Calling previous business, to enquire about new products avilable to them
* Keeping record of customer interactions
* Proactively follow up on quotations and enquiries
* Processing customer orders and returns
* Collaborate with other departments to ensure a seamless customer experience
The successful candidate will have experience working in a target driven role, confident making out bound calls and building strong relationships. This is an exciting opportunity to join a successful and well known business, working as part of a close knit team.
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted