Customer Service Advisor


Details:
  • Salary: £26,000 - 27,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: Stafford Staffordshire
  • Date: 1 week ago
Description:

Customer Service Advisor

???? Stafford, ST16
???? Permanent
???? Niche Market – Luxury Motorhomes

???? Salary: £27,000 + Bonus Structure

Tudor Employment Agency is delighted to recruit a Customer Service Advisor for a prestigious motorhome specialist in Stafford. This is a fantastic opportunity for someone with strong customer service experience who wants to grow within a unique, luxury industry.

Why Apply?

* Stunning facilities & friendly, supportive team

* Funded NVQs in Customer Service & Business Administration

* Clear progression opportunities

* Christmas bonus & company party

* Free use of company motorhome for leisure trips

* Weekly Friday jacket potato lunches

* Healthcare (optical & dental) + life insurance

* Competitive pension

* Performance-related bonus

About the Role:

* Act as the customer’s main point of contact throughout the vehicle lifecycle

* Meet & greet customers and collect diagnostic information

* Liaise with workshop and allied departments

* Approve additional work and manage vehicle logistics

* Upsell products and services

* Update CRM with accurate customer and vehicle information

* Provide reception cover when required

What We’re Looking For:

* Keyloop / Kerridge experience – Essential

* Previous customer service experience

* Professional, personable and organised

* Previous dealership background – Essential

Working Hours:

Monday – Friday: 8am–5pm

1 in 3 Saturdays: 9am–1pm

Interested?

???? Please call our Commercial team at the Walsall Branch

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