Details:
- Salary: £25,000 - 28,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Sheffield
- Date: 1 week ago
Description:
French, Italian, Dutch, or Spanish Speaking!
Customer Service Advisor
Sheffield
Are you passionate about delivering exceptional customer service? Are you looking for a role where you can utilise your language skills? If so, we have an exciting opportunity for you!
Our client in Sheffield is looking for dynamic and customer-focused individuals to join their team as Customer Service Advisors. This is a fantastic opportunity to work for a leading company that values its employees and offers a vibrant, multicultural working environment.
Key Responsibilities of the Customer Service Advisor:
Responding to customer enquiries via phone, email, and live chat
Providing accurate information and solutions to customers in a timely and professional manner
Handling customer complaints and resolving issues effectively
Processing customer orders and liaising with internal departments to ensure timely delivery
Handling and reviewing export documentation to ensure compliance with regulations
Updating customer records and maintaining detailed and accurate logs of interactions
Stay informed about product details and updates to provide accurate information to customers
Customer Service Advisor Requirements:
Fluency in either French, Italian, Dutch, or Spanish (both written and spoken)
Excellent communication skills in English
Previous experience in a customer service role
Strong problem-solving abilities and attention to detail
Ability to work in a fast-paced environment and manage multiple tasks simultaneously
If you are enthusiastic about customer service and meet the above requirements, we would love to hear from you