Details:
- Salary: £124 - 162 - Day
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Day
- Location: Newcastle upon Tyne Tyne and Wear
- Date: 5 hours ago
Description:
Job Title: Customer Service Agent
Location: Newcastle upon Tyne (On-site)
Contract: 6 Months
Hours: 37.5 hrs/week (Rotational shifts)
About the Role:
We are seeking an experienced Customer Service Agent to join our Newcastle team. You will act as the first point of contact for Personal Loans account holders, delivering high-quality first-contact resolutions, handling inbound calls, and maintaining strict GDPR standards in a fast-paced environment.
Requirements:
Essential: Proven contact centre and inbound customer service experience.
Desirable: Financial services experience, personal loans knowledge, and CRM system familiarity.
Apply today to join our team!
Randstad Technologies is acting as an Employment Business in relation to this vacancy