Details:
- Salary: £24,000 - 26,000 - Annum
- Location: London
- Date: 1 month ago
Description:
Customer Service Advisor
Contract: Fixed Term Contract, Full-time (40 hours per week), Monday to Friday between 8am and 6pm
Location: London, based across two sites – a multinational investment bank with its own medical centre (and access to their gym facilities), and our flagship clinic, both close to Liverpool Street Station, London
Salary: £24,000 - £26,000 per annum depending on experience
MAIN OBJECTIVES
To work as part of the Primary Care administration team to provide secretarial and administrative support to the Primary Care Service Manager and Senior Team Leader, GPs and other members of the Primary Health Care Team. The post holder will provide a high standard of communication in daily contact with patients and all members of the Primary Health Care Team.
REQUIREMENTS FOR THIS ROLE
Excellent customer service skills and being passionate about excellent service standards.
Excellent communication skills both verbal and written.
A self-starter who has the ability to work independently and is able to fit in quickly as part of a team.
An organised individual, that is able to review current processes and take ownership of their responsibilities.
Ability to problem solve effectively.
Strong planning and organisation skills.
Ability to multi-task and prioritise workload in what can be a pressurised environment.
Experience of using Microsoft Packages.
CORE SKILLS & BEHAVIOURS
Problem Solving Skills
Managing a complex workload
Interpersonal skills
Communication skills and strong command
Attention to detail
Responsible
Well Organised
Professional in appearance and approach
Able to work alone or as a team
Trustworthy and Honest
Calm under pressure
Willing to learn new skills
Efficient
Enthusiastic and Proactive
Possess a positive can-do attitude
HOW TO APPLY
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