Customer Service Adviser

Description:

Manpower is proud to be recruiting on behalf of our prestigious client based in Doncaster, who are one of the UK's largest and most respected independent accident repair groups in the region. Our client is looking to recruit for a Customer Service Adviser on a full time perm basis.

The package:

Full time Perm position

Monday to Friday (This is a fully office-based role)

Location: Doncaster, DN2

Hours: 8:00am- 5:00pm (40 hours a week)

Salary on offer: £26,836.80 per annum

Bonus opportunities

25 days holidays plus bank holidays

Excellent benefit package

Ongoing training and career development opportunities

About the Role

This is a customer-focused position where you will play a key role in delivering a smooth, professional and positive repair experience for customers.

Your responsibilities will include:

Being the main point of contact for customers throughout their repair journey

Providing regular updates on repair progress

Booking vehicles in for repair

Arranging vehicle collections and deliveries

Working closely with site colleagues to ensure high standards of service are maintained

Take any excess payments

Meeting and greeting customers with a friendly approach

Update customers on the progress of their vehicles

Please note: Full training is provided on this job!

Experience in customer service, call centre, or automotive environments is essential.

We are seeking candidates who:

Have excellent customer service and communication skills

Are organised, adaptable and proactive

Enjoy working as part of a team

Have a positive, "can-do" attitude

Are flexible, reliable and happy to get stuck in

Enjoy building rapport with customers and colleagues

If you are passionate about customer service and would like to join a growing, supportive and well-established business, we would love to hear from you.

Apply today via Manpower.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy