Customer Service Administrator


Details:
  • Salary: £100 - 125 - Day
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Day
  • Location: Staines Surrey
  • Date: 1 day ago
Description:

We have an excellent opportunity for a Customer Service Administrator to join a well-established residential developer on an ongoing contract with a minimum duration of three months.

This is a busy and varied role that would suit someone who is highly organised, customer-focused and able to manage multiple priorities in a fast-paced office environment. Previous experience working for a residential developer or social housing provider would be highly advantageous.

The Role

Working as part of the Customer Care team, you will provide essential administrative support while acting as a key point of contact for homeowners, contractors and internal departments.

Your responsibilities will include:

* Processing invoices accurately and efficiently

* Data entry and maintaining customer records

* Answering incoming telephone calls and responding to customer enquiries

* Liaising with homeowners to provide updates and resolve queries

* Chasing contractors to ensure works are completed within agreed timescales

* Managing emails and general administrative duties

* Supporting the wider Customer Care team with day-to-day administration

About You

We are looking for someone who:

* Has previous administrative and customer service experience

* Has excellent communication and organisational skills

* Is confident using Microsoft Office and internal systems

* Can manage a busy workload while maintaining attention to detail

* Is professional, approachable and enjoys delivering excellent customer service

* Ideally has previous experience working for a residential developer, housebuilder or social housing provider

What's on Offer

* £125 per day (Inside IR35)

* Ongoing contract with a minimum commitment of three months

* Opportunity to work with a respected residential developer

* Friendly and supportive team environment

* Immediate start available

If you have a strong administrative background and enjoy delivering outstanding customer service within the housing sector, please make contact.

Ref : 4450JR

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