Customer Service Administrator

Description:

Temporary Customer Advisor

Guildford | Temp to Perm Opportunity

Are you passionate about delivering exceptional customer service and looking for a role where no two days are the same? We're looking for enthusiastic and proactive Customer Advisors to join a friendly and fast-paced team based in Guildford.

This is a fantastic opportunity for someone who enjoys speaking with customers, solving problems, and keeping things running smoothly behind the scenes. Even better - this temporary role has the potential to become permanent for the right person.

Please note: Due to the location, you must be a driver with access to your own vehicle.

Duties:

Processing customer orders accurately and efficiently
Managing customer queries, enquiries, and complaints with professionalism and empathy
Ensuring orders are completed and updated within agreed timeframes
Building strong relationships with customers over the phone and providing outstanding service
Supporting the wider team with administrative and scheduling tasks

Requirements:

Previous experience in customer service, administration, or order processing
Excellent communication and telephone skills
Strong organisational skills with great attention to detail
Confident using Microsoft Word and Excel
A positive, can-do attitude with the ability to work independently and as part of a team
Ability to thrive in a busy environment and manage multiple tasks effectively

Beneficial if you have:

Experience scheduling workloads or coordinating jobs
Previous experience working within a busy customer service department

Why Join?

Friendly and supportive working environment
Fast-paced and varied role
Opportunity to develop valuable customer service and administration skills
Genuine opportunity for a permanent positionIf you enjoy helping people, love staying organised, and want to be part of a supportive team, we'd love to hear from you. Apply today