Details:
- Salary: £25,000 - 28,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Wolverhampton
- Date: 2 weeks ago
Description:
Customer Service Administrator
Wolverhampton
£25k - £28k
Full-time
Monday – Friday
9:00am – 5:00pm
Are you an experienced customer service administrator?
Are you both friendly and professional?
Can you work as part of a team and on your own initiative, whilst also meeting deadlines and targets?
We are currently recruiting for a Customer Service Administrator to join our client in Wolverhampton!
Main duties include (but not limited to):
Be the first point of contact for customer/client enquiries and respond/escalate them accordingly via telephone and email.
Update customers on the status of their order, answer any questions or concerns.
Provide the highest level of customer service possible.
Order processing, order entry and invoice management.
Use the task management system to track and follow progress of orders.
Create shipping labels through various courier systems.
The ideal candidate:
Will have a high level of attention to detail.
Be able to work to a high level of detail and accuracy.
Be able to be a team player.
Have experience within a customer service based role.
Be able to work well under their own initiative.
Will carry out their work with a high degree of care.
Apply today