Customer Service Administrator

Description:

Our client is looking for an experienced Customer Service Administrator to join an established team, where you will be the first line of support for all client queries, assisting with and coordinating delivery requests and onboarding new clients.
The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical enabling them to deal with all associated administrative tasks.
Duties:
* Onboarding new clients ensuring all required contracts, documentation and Health & Safety procedures and obtained
* Uploading and inputting documents onto inhouse portal
* Updating deliveries and collections, ensuring all contractual obligations are loaded
* Assisting clients with queries relating to missed / additional services
* Assisting with escalated queries
The Individual:
* Previous administration and customer service experience
* IT proficient – confident to use Excel and learn in-house systems
* Enjoy following company processes
* Methodical with excellent attention to detail
* Positive and friendly personality
Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer