Details:
- Salary: £30,000 - 32,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: BS16 Kendleshire South Gloucestershire
- Date: 17 hours ago
Description:
Are you highly organised with a passion for delivering outstanding customer service? Looking to join a forward-thinking business where your contribution genuinely matters? We’re recruiting on behalf of a growing, sustainability-focused organisation seeking a Customer Service Administrator to support their expanding team.
About the Company
This well-established waste management company provides essential services to businesses nationwide, with a strong emphasis on efficiency, reliability, and environmentally responsible practices. They’re committed to continuous improvement, community engagement, and reducing environmental impact through innovative solutions.
The company promotes a collaborative and supportive workplace culture where employees are encouraged to develop and make a meaningful impact.
The Role:
You’ll play a key role in ensuring smooth day-to-day operations and delivering a high-quality customer experience. Responsibilities will include:
* Acting as a primary contact for customer queries via phone and email
* Managing and processing client orders accurately
* Supporting onboarding for new customers
* Assisting with billing, credit control, and account queries
* Maintaining accurate records and updating internal systems
* Providing general administrative support across the team
The Candidate:
* You must have previous experience in a customer service role
* Experience in credit control is advantageous
* Ability to commute 5 days a week to Emersons Green (Bristol)
* Strong organisational skills with the ability to manage multiple tasks
* High attention to detail and accuracy in data handling
* Confident communication skills, both written and verbal
* A proactive attitude and ability to work both independently and collaboratively