Details:
- Salary: £26,000 - 30,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Walkden City and Borough of Salford
- Date: 6 days ago
Description:
Mpeople Recruitment have a fantastic opportunity available for an experienced Customer Service Administrator based in Walkden.
* Role: Customer Service Administrator
* Location: Walkden, fully office based
* Salary: 26k – 30k (DOE)
* Hours: 8:00am to 4:00pm, Monday to Friday, with availability to work half day Saturdays (8:00am – 1:00pm)
Responsibilities will include:
* Answering inbound customer enquiries by telephone and email.
* Preparing and processing customer quotations.
* Greeting customers visiting the showroom/site and providing excellent customer service.
* Building and maintaining strong customer and supplier relationships.
* Processing orders accurately using internal systems.
* Working closely with colleagues to ensure customer expectations are met.
* Developing a strong knowledge of the company’s products, systems, business and processes.
* Working with management to identify opportunities to improve customer service and internal processes.
We’re looking for someone who:
* Is proactive, self-motivated and able to use their own initiative.
* Is flexible and willing to support the team during busy periods, including Saturday working and additional hours when required.
* Has excellent customer service, communication and interpersonal skills.
* Is confident using computer systems and able to learn new software quickly.
* Has a good level of maths with the ability to work accurately with measurements.
* Enjoys working as part of a team and is willing to go the extra mile to support colleagues and the needs of the business.
* Is keen to develop their skills and knowledge within the business.
Benefits:
* 23 days annual leave plus bank holidays.
* Free on-site parking.
* Full training and ongoing support.
* Genuine opportunities for career progression as the business continues to grow.
* Potential overtime available.
Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job search