Customer Service Administrator


Details:
  • Salary: £13 - 14 - Hour
  • Job Type: Contract
  • Job Status: Full-Time
  • Salary Per: Hour
  • Location: Toddington Gloucestershire
  • Date: 1 day ago
Description:

WHAT'S IN IT FOR YOU?
* Clear progression opportunities within a sales-focused environment
* Ongoing training and development to support your long-term career
* Supportive, close-knit team culture with regular feedback
* Opportunity to join a values-led, family-run business
* Onsite parking available
MUST HAVE'S
* Confident communication skills and a professional approach
* Strong relationship-building skills and a customer-first mindset
* Excellent organisation and attention to detail
* Eagerness to learn, take ownership and show initiative
* Ability to manage multiple tasks in a fast-paced environment
NICE TO HAVE'S
* Previous experience in customer service, sales support or account management
* Comfortable speaking with B2B customers and building rapport
* Experience using email, phone and basic office systems to support customers
SO, WHAT WILL YOU BE DOING?
* Supporting the day-to-day management of customer accounts
* Building relationships with customers and providing excellent account support
* Handling customer communication via phone, email and meetings
* Working closely with internal teams to support smooth delivery of products
* Proactively checking in with customers and identifying further requirements
HELPFUL EXTRAS
* Positive, proactive attitude with a willingness to pitch in where needed
* Strong teamwork skills and the confidence to ask questions when learning
* Good time management and the ability to prioritise effectively
* Professional written communication and phone manner

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