Details:
- Salary: £28,185 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Ripon
- Date: 8 hours ago
Description:
Customer Service Administrator
Ripon
£28,185 per annum
Full-time, Monday to Friday, 8am - 5pm (1 hour lunch)
Benefits: company pension, free on-site parking, 20 days holiday + bank holidays (rising to 25), company events
We are currently recruiting for a Customer Service Administrator to join a busy and fast-paced environment based in Ripon. This is a fully office-based role supporting both customers and internal teams to ensure the smooth running of day-to-day operations.
This is a fantastic opportunity for someone looking to gain experience within an office-based environment, or for someone with previous experience who is looking to join a supportive team where staff are valued and appreciated.
Responsibilities:
Answering incoming calls and dealing with customer enquiries
Advising customers and resolving queries in a professional and timely manner
Inputting customer orders accurately onto internal systems
Handling stock-related queries, including checking batch numbers and taking photos where required
Investigating, reconciling, and resolving stock discrepancies in a timely manner
Booking deliveries and collections with hauliers
Preparing picking lists for the warehouse team
Liaising with drivers regarding collections and deliveries
Supporting general administrative duties as required
Requirements:
Strong IT skills, including confidence using internal systems and Microsoft Office
Excellent communication skills with a professional telephone manner
Ability to work in a fast-paced, busy office environment
High level of organisation and attention to detail
Happy to be fully office-based
This role is available for an immediate start. If this opportunity is of interest, please send your CV ASAP. If you have any questions, please contact Unity Resourcing for more information