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Customer Service Administrator


Details:
  • Salary: £24,000 - 26,000 - Annum
  • Location: Bedford
  • Date: 3 weeks ago
Description:

Role: Customer Service Administrator (12-month maternity cover contract)

Location: Bedford - Hybrid

Hours: Mon – Fri 8.30am – 5pm

Salary: £24,000 - £26,000

I am looking for an experienced customer service administrator to help the smooth running of the customer service department on a 12-month contract for maternity cover.

What’s in it for you?

Hybrid working
21 days holiday plus bank holidays
Free onsite parking
What will you be doing in the sales administrator role?

Managing busy Customer Service inbox with incoming complaints and enquiries
Collating customer orders for processing
Sending out spare parts to customers
Dealing with claims, products returns, replacement orders
Answering calls and dealing with incoming phone enquiries
What we would like from you:

Excellent standards of customer service
Someone who is able to work with minimal supervision and is able to prioritise tasks.
Good telephone manner and friendly attitude
Good knowledge of Outlook/Word/Excel/PowerPoint.
Excellent English writing skills as you will be dealing with a high volume of email enquiries.
BEDFORDPERM

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements.  In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website

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