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Customer Service Administrator


Details:
  • Salary: £24,000 - 27,000 - Annum
  • Location: Basingstoke
  • Date: 4 weeks ago
Description:

Customer Service Administrator

Pertemps are currently recruiting for a Customer Service Administrator to join a Manufacturing company based in Basingstoke. This is a full-time, permanent position. Our client is looking for a candidate who has a successful administration background who wants to develop a career.

Responsibilities as a Customer Service Administrator:
- Responsible for processing all external customer orders and shipments
- Being the first point of call for customer enquiries
- Manage the logistics process for orders, from order entry to shipment
- Maintain a smooth running of specific accounts and building key business relationships
- Raise all purchase orders
- Handle all outside purchasing from Canada and European suppliers
- Liaising with suppliers and other external and internal teams
- Assist the Sales & Key Account Manager with a variety of administrative duties

Requirments:
- Some previous administration experience
- Proficient in Microsoft Packages
- Previous customer service interaction
- Excellent verbal and written communication skills
- Strong Attention to detail
- Well organized and able to prioritize tasks

The Role:
- Salary of £24,000 - £27,000 depending on experience
- Monday - Thursday 9am - 5.00pm, Friday 9am - 4.30pm
- Office based
- Income protection scheme, Health Cash plan and life assurance
- 20 days holiday plus bank holidays, increasing 1 day per year up to a maximum of 25 days.

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