Customer Service Administrator

Description:

Are you an organized and proactive professional with excellent analytical skills? Join our clients dynamic team as a Customer Service Administrator! In this role, you will oversee daily deliveries, manage stock bookings, and handle essential paperwork. You will maintain strong relationships with third-party carriers and efficiently manage Customs requirements (ETSF). With a salary of £26,000 to £28,000 per year and benefits including a company pension, enhanced parental leave, a health and wellbeing program, and on-site parking. If this role would be of any interest to you please see below for further information.

Your responsibilities will encompass planning and overseeing daily deliveries, managing stock bookings and documentation, maintaining relationships with third-party carriers, along withhandling Customs requirements

Key Responsibilities:

* Plan and monitor daily deliveries efficiently and cost-effectively.

* Book stock and prepare necessary paperwork.

* Maintain strong relationships and provide daily reporting to third-party carriers.

* Understand and manage Customs requirements and ETSF.

* Manage workload and prioritize tasks effectively.

* Communicate confidently with various stakeholders.

* Prepare comprehensive KPI reports.

Skills, Qualifications, and Expertise:

* Proven ability to analyze data.

* Advanced proficiency in MS Excel.

* Experience working to tight deadlines.

* Flexible approach to work.

* Strong prioritization skills.

Competencies:

* Excellent analytical and problem-solving skills.

* Strong written and verbal communication skills.

* Exceptional organizational skills.

* Ability to work well in a team.

* Proactive and systematic approach to tasks.

* Ability to form strong working relationships.

Job Details:

* Type: Full-time

* Salary: From £26,000 to £28,000 per year, depending on experience

* Benefits:

* Company pension

* Enhanced maternity and paternity leave

* Health & wellbeing program

* On-site parking