Details:
- Salary: £25,000 - 26,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Winnersh Berkshire
- Date: 2 weeks ago
Description:
Have you previously worked in customer service?
Our client is looking for a Customer Service Administrator who has a friendly phone manner and the ability to develop relationships with customers. You will be responsible for ensuring that customer information is accurately inputted onto the system and processing order requests.
Job Title: Customer Service Administrator
Salary: £25,000 - £26,000
Location: Winnersh
Key Responsibilities:
Manage and process order requests and proactively follow-up
Handle incoming calls and emails
Ensure all customer information required is gathered and set up on the system to ensure accurate follow-ups
Develop relationships with customers to ensure effective communication
Support sales and marketing teams at events
Maintain good level of product knowledge
Meet daily deadlinesSkills and Experience:
Previous experience in a customer service environment
Excellent communication skills
Ability to multitask
Capable of managing workload
Good at developing key relationships
Team player
Proficient in Microsoft Office
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK