Customer Service Administrator

Description:

Customer Service Administrator

Salary: £24,000 + up to £1200 in bonus extra

Location: HYBRID - 2 days in office 3 days from home

Canterbury

Hours: Monday- Friday 9am-5pm (30-minute unpaid lunch)

My Exclusive client based in Canterbury is looking to recruit a Customer Service Administrator to their well developed team. You will be managing your own contracts once trained and be managing a range of enquires that come through phone and email.

About the Customer Service Administrator:

* Be the first point of contact and look after your own set of contracted clients.

* Build positive relationships with clients offering them exceptional care and attention.

* Liase with members of the clients' HR and management teams on a day-to-day basis via telephone and e-mail.

* You're likely to cover reception regularly too, particularly in East London, greeting visitors face to face and making sure they've got their paperwork ready.

* Use their in-house Occupational Health System to ensure that records are updated and maintained at all times.

* This role includes the responsible handling of confidential, medical data.

Requirements of this Customer Service Administrator:

* Able to handle a fast-paced environment!

* Excellent adaptive communication skills, including confidence on the phone.

* Excellent organisational and time management skills, managing multiple tasks at one time, and changing priorities.

* Flexible and innovative with changing demands of clients.

* Quick and willing learner.

* Experience of Diary Management and MS Office would be desirable.

Benefits:

* Bonus of up to £1200 - based on company performance

* 5% pension contribution

* Private healthcare

* Death in service

* Perk box system

* Mental health assistance

* Holiday allowance + Bank holidays

If you are interested in this Customer Service Administrator role based in Canterbury, please hit APPLY or call (phone number removed) opt 2 and ask for El