Details:
- Salary: £24,000 - 26,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Haywards Heath West Sussex
- Date: 1 week ago
Description:
Customer Service Administrator
£24,000 - £26,000 DOE, Haywards Heath, Mon - Fri 9am - 5pm, 20 days + BH, Health Insurance, Life Insurance, Pension, Parking
The Role
A rare opportunity has arisen for a Customer Service Administrator to join our wonderful client. Our client is not an insurer, however they provide data management services to the insurance sector - working as part of a small team you will be looking after customer enquiries by investigating and updating data.
Duties will include
Taking enquiries from clients by email (and occasionally by phone) and working to resolve their enquiry
Actioning client requests which could include:
Updating detailed information
Utilising large spreadsheets
Uploading accurate information into a central database
Resolving data errors and queries before re-uploading information
Following compliant processes to see the client request through to resolution
Requirements
To be successful in the role of Customer Service Administrator, you will be a positive and proactive teamplayer. Some exposure to the Motor Insurance sector could be useful, but not necessary for those with the right attitude. You will enjoy solving problems for clients, have excellent attention to detail to manage large volumes of data and be comfortable using excel. The team you will be joining are warm, personable and hardworking and they would like someone to fit into this dynamic. This role could suit someone who has worked as a helpdesk adviser, data administrator or customer service representative.
Company Information
Our client has an inviting, friendly small team (where there is also sometimes a dog or two!) and strive to really look after their staff. They have modern offices situated 10 minutes walk from Haywards Heath Station. They offer a progressive approach to salary reviews and offer the opportunity to increase holiday allowance with length of service. Our client have a very low turnover of staff due to their desire to really look after their team.
Package
£24,000 - £26,000 DOE
Mon - Fri 9am - 5pm, option to work a condensed 4 day week after probation.
20 days + BH - increasing with length of service
Annual salary reviews
Health Insurance
Life Insurance
Pension
Parking
Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion