Customer Service Administrator

Description:

We have a great opportunity for someone who is looking to use their excellent customer service skills in a growing friendly local business who really value and reward their employees!

Job Title: Customer Service Administrator

Location: Crediton

Hours: Monday-Friday, Full Time, 40 hours per week, 07.30am-4.30pm or 08.00am-5.00pm

Salary: £24,000 per annum

The Company: A family owned, local agricultural company with a rich history that has gone from strength to strength with over 90 employees to become a key player in the industry serving a large list of loyal customers within the South West, with further plans to expand. This company has a great family culture, and supports its staff, nurturing talent and rewarding loyalty and hard work with opportunities for development and progression.

The Role: The Customer Service Administrator will work as part of an upbeat and friendly team of 4, being the first point of contact for customers. This is a busy role which entails building strong and lasting relationships with customers, providing a top-class service accurately processing orders and maintaining excellent communication skills throughout.

Your strong administration skills along with hard work and attention to detail will help you succeed in this fast-paced customer focused role. Dedication and loyalty are always appreciated by this supportive company and will be rewarded.

Day to day tasks include:

· Manage incoming calls and customer service enquiries

· Build lasting, positive relationships with customers

· Process customer orders on inhouse system accurately

· Work with the inhouse database and process information paying close attention to detail

· Update any discrepancies and correct orders if any problems arise

· Provide administrative support for team members in the office along with support for the wider the sales team

About You

· Excellent communication skills

· Strong customer service skills

· Good organisational skills

· Ability to use your initiative

· Personable, friendly team player with a great sense of humour

To Apply: If you would like to know more, please don't delay in calling us today on (phone number removed), email or apply online.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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