Details:
- Job Type: Permanent
- Job Status: Full-Time
- Location: Newcastle upon Tyne Tyne & Wear
- Date: 2 weeks ago
Description:
Customer Service and Operations Coordinator – Customer Service Administrator – Newcastle
A Fantastic role for a professional, engaging administrator with superb customer service skills, multi-tasking skills and ability and desire to work in a small team, but a fast-paced role!
If you have language skills in Turkish, Arabic or even French this is ideal!
Fantastic customer service and admin role based in the TOON! Loads of variety, growing international business based in China.
Ace role for the Customer Service pros! £26,000 - £28,000 plus insane 36 days holiday !
Work with a lovely multicultural team, great bunch of people! Cosy little office in Newcastle.
You will get full training. This is a global business - European HQ is in Newcastle – growth across Europe, the Middle East and Africa in the next 3 years.
You’ll need flexibility, team play, administration skills and a strong understanding of customer service - phone and email. Providing excellent customer service, logistics and operational support to the business and customers via the phone and email!
Absolutely super Monday to Friday office-based role!
Speak to Natalie @ Duval!
Stable, long-term role with plenty of variety and full training provided. You bring your customer service mindset, administration abilities and be ready to rock!
Apply today - Start June 2024
The Role:
* Dealing with correspondence, phone calls and queries
* Customer service to provide for customers and work with customer service team in China
* Responsible for handling all orders from customers Order to Cash
* Close relationship with sales team
* Helping managing bookkeeping
* Accounts payables
* Accounts receivables
* VAT returns (in various Western Europe countries)
* Managing offices space and facilities, dealing with contracts with suppliers and insurance companies, health and safety policies, ordering stationery and furniture
* Freight purchasing assistance
* Monitoring staff travels with travel agent.
Ace role for someone local who can multi-task, learn and has good IT skills and a great attitude! Are you ready? Get started ASAP. Speak to Natalie at Duval