Details:
- Salary: £27,000 - Annum
- Location: Romsey
- Date: 2 weeks ago
Description:
We're working on behalf of our client to recruit a Customer Service Administrator to join their business; an award-winning and trusted provider of IT solutions and managed services based in Romsey, Southampton.
In this role, you will manage the supply of services to clients and maintain good relationships and processes with suppliers and colleagues. This includes:
Place and manage Fixed Line, Broadband, SIP, and mobile product orders using a variety of internal and external systems
Informing customers of new and ongoing orders via telephone and email
Updating customers with fault progress and timescales regularly
Ensuring all internal systems are updated with the provision changes Skills and Experience
We're looking for someone confident on the phone, organised, and self-motivated with a proactive & practical approach to work. You'll also have:
Good time Management Skills
Excellent customer service skills
Able to work within a team as well as on own initiative
Able to adapt to change
Excellent telephone technique and manner Benefits
23 days holiday (moving to 26 with service)
Death In Service Insurance
Health Insurance
Employee Assistance Programme
Free treats and refreshments
Modern Offices
Free Parking
Fun Team Events
Perkbox
Development and training support If you like the sound of this role and have the skills listed above, apply today!
Please note. Every candidate will be assessed in accordance with their qualifications, merit, and ability to perform the duties of the job role advertised. Please be advised that no terminology in this advert is intended to discriminate on the grounds of a person's religion, gender, race, colour, age, sexual orientation, disability, or marital status