Details:
- Salary: £14.02 - Hour
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Hour
- Location: Cardiff
- Date: 2 weeks ago
Description:
Customer Service Admin Advisors
9 month temporary roles
£14.02
FULL TIME - 37.5 hpw
We are currently recruiting for full time Customer Service/Admin professionals. This role will be a hybrid role with a mixture of home working and office based. The role will be starting end of May 2024.
The role:
Managing Customer billing workflow
Dealing with inbound calls with some outbound calls
Speaking with customers to book appointments for smart meters
Answering customer emails
Admin duties - sending out confirmations
Updating databases and general admin tasks
Providing excellent customer service at all timesThe ideal candidate:
Will have telephone customer service experience
Will be organised and accurate with good admin skills
Previous experience in call centre environments
Superb customer services & communication skills
Good IT skills (especially Excel)
Personable and engaging
Problem Solving Skills
"Treating Customers Fairly"
Will have the desire to offer excellent customer service at all timesNo sales experience required however experience in handling customers over different platforms (emails, calls etc) is essential
APPLY NOW OR CALL LYNSEY FOR MORE INFO
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job