Customer Relationship Coordinator

Description:

Davies Turner have an exciting opportunity for a Customer Relationship Coordinator within their Road Imports department based in Dartford.

Location: Dartford, DA2 6QJ

Salary: Competitive

Job Type: Full Time, Permanent

Hours: Monday - Friday hrs (37.5hours per week)

Deadline: Friday 25th September 2026 at 17.30hrs

A little about Davies Turner Group:

Davies Turner Plc is a British based multimodal freight forwarder specialising in logistics,

e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 branches across the U.K. Our turnover is in excess of £225 million and rapidly growing with nearly 1,000 colleagues.

Customer Relationship Coordinator - The Role:

We have a vacancy within our Customer Relationship team for an experienced or trainee coordinator to develop skills to provide shipping, transport and forwarding expertise, build and develop relationships with customers in order to generate and increase business. Understanding customers’ needs and requirements and promote internal solutions across the Davies Turner services range. To provide service information, quotations, take bookings and champion the needs of the customer.

Customer Relationship Coordinator - Responsibilities:

- Arranging Import shipment bookings from start to finish

- Preparing quotations

- Liaising with our customers, offices and overseas partners

- Charging files, passing invoices and dealing with queries

- Attention to detail, adaptable and willing to learn

- A team player keen to play a part in the success of the department

- Excellent communication skills – dealing with customers, keeping them updated, solving problems

- Good Commercial awareness

This position is based at Edison’s Business Park, Crossways in Dartford which has good road, bus and rail links. 

In addition, you will need the right to work in the UK - we can’t sponsor work permits.

Customer Relationship Coordinator - You:

For this Customer Relationship Coordinator opportunity, if you have the following skills and experience, we want to hear from you:

- Excellent communication skills – dealing with customers, keeping them updated, solving problems

- Attention to detail, adaptable and willingness to learn

- Commercial awareness with good negotiation skills

- Charging files, passing invoices and dealing with queries

- A team player keen to play a part in the success of the department

- Excellent IT skills

Customer Relationship Coordinator - Benefits*:

- Up to 27 days holidays plus Bank Holidays

- Life Cover

- Profit related pay

- Defined contribution pension scheme

- Discounted store/shopping benefit scheme

- Private Healthcare

- Car Parking

- Employee Assistance Programme

- Training opportunities

* Some benefits are subject to a qualifying period

Application Process:

To apply for this exciting Customer Relationship Coordinator opportunity, please click ‘Apply’ now.

Please submit your CV together with a short covering letter outlining your relevant experience. Please also include your current salary, salary expectations, and notice period. As this is a role based in Dartford, candidates should also confirm their location or ability to commute to the Dartford office