Details:
- Salary: £35,000 - 40,000 - Annum
- Location: Durham County Durham
- Date: 1 month ago
Description:
Rewards and Benefits on Offer;
* Competitive salary
* Stable growing organisation.
* Permanent employment.
* Immediate start.
* Benefits & Pension.
MTrec’s New Opportunity;
MTrec Technical are proudly representing our prestigious Manufacturing client, based in County Durham, with their plans for growth and expansion, by recruiting a permanent Customer Quality Engineer to join their team. You will be joining a fast-paced, dynamic company, with an excellent team-based culture and huge opportunities to progress your career. Our client is a major international player in their specialist industry sector and supplies its quality products across the UK. You will be joining a very secure and expanding business, where you will enjoy a varied working environment, a great team culture and a great new career move.
If you are a Quality Engineer, please apply now for an immediate response.
The Job You’ll Do;
* Quality interface to customer, overseeing a high volume of engineering changes.
* Key point of contact for customer returns, complaints and non-conformances and driver of internal processes to closure.
* Leading role for internal and customer quality issues - driving investigation, root cause analysis verifying and validation of corrective actions.
* Involvement in the NPI process verifying specific customer requirements. Conducting FAI’s.
* Technical support to production on all product quality issues, advising on and carrying out technical component inspection.
* Support Internal Auditing Scheme to ensure internal procedures are being followed, and audits are conducted in and closed out in a timely manner.
* Ensuring the QMS is adhered to, identifying continuous improvement opportunities where possible.
* Analysing interested parties KPI’s and other available data/metrics to identify improvement areas.
* Review internally produced data monthly to establish trends and implement permanent CA’s.
* Periodic evaluation of customer quality performance: focusing on Customer complaints, PPM levels, quality of 8D reports.
* Presenting quality metrics at regular (BRM’s) business review meetings.
* Respond to supplier quality issues on bonded material.
* Maintaining compliance to accreditations and approvals.
* Any other reasonable duties as required.
About You;
* HND Electronics qualification (desirable) .
* Strong interpersonal skills, personable, team player, focused.
* Application of quality management systems.
* Experience of Internal Auditing ISO9001.
* Working knowledge of IPC-610.
* Worked within a volume manufacturing environment.
* Computer literate: Microsoft programs.
* High-level of data analytic work.
* Solving tools: Root Cause Analysis, 8D, 5 Why, Fishbone Diagram, Pareto Analysis
* Commercial awareness
* Highly developed communication skills at all levels