Customer Operations Executive


Details:
  • Salary: £25,000 - 28,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: Newcastle upon Tyne Tyne & Wear
  • Date: 2 weeks ago
Description:

Customer Operations Executive – Customer Service Coordinator – Newcastle
Brilliant customer service and administration role with loads of variety in a growing international business.
£26,000 - £28,000 plus insane 36 days holiday! Work with a lovely multicultural team, great bunch of people! Fab little office in the TOON!
This is a global business - European HQ is in Newcastle – growth across Europe, the Middle East and Africa in the next 3 years.
You’ll need flexibility, team play, administration skills and a strong understanding of customer service - phone and email. Providing excellent customer service, logistics and operational support to the business and customers via the phone and email!
Absolutely super Monday to Friday office-based role!
Speak to Natalie @ Duval!
Stable, long-term role with plenty of variety and full training provided. You bring your customer service mindset, administration abilities and be ready to rock!
Apply today - Start June 2024
The Role:
* Dealing with correspondence, phone calls and queries
* Customer service to provide for customers and work with customer service team in China
* Responsible for handling all orders from customers Order to Cash
* Close relationship with sales team
* Helping managing bookkeeping
* Accounts payables
* Accounts receivables
* VAT returns (in various Western Europe countries)
* Managing offices space and facilities, dealing with contracts with suppliers and insurance companies, health and safety policies, ordering stationery and furniture
* Freight purchasing assistance
* Monitoring staff travels with travel agent.
Ace role for someone local who can multi-task, learn and has good IT skills and a great attitude! Are you ready? Get started ASAP. Speak to Natalie at Duval

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