Details:
- Salary: £18.12 - Hour
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Hour
- Location: Bracknell Bracknell Forest
- Date: 2 weeks ago
Description:
Are you a problem solver with a knack for customer service? We're looking for a Customer Issue Resolution Representative to join a leading global diversified health technology company. This is an exciting opportunity to be part of a company that values innovation, collaboration, and operational excellence.
* Hourly wage of £18.12
* Hybrid position based in Bracknell.
* 40 hours per week.
* Initial 8 month contract
The Role:
As a Customer Issue Resolution Representative, you'll be:
* Building credibility and trust with customers through timely and accurate issue resolution
* Handling end-to-end customer issue resolution management, including billing, collections, and complaint management
* Handling sensitive and confidential financial data
* Partnering with customers and internal teams to resolve delinquent and disputed accounts
* Using and maintaining knowledge of SAP & Salesforce systems
The Candidate:
The ideal Customer Issue Resolution Representative will have:
* Strong customer-facing skills and a professional, positive demeanour
* At least two years of experience in customer service, finance, supply chain or sales
* A Bachelor's degree or higher, preferably in business or economics
* Strong interpersonal, communication, analytical, organisational and short-term planning skills
The Package:
The Customer Issue Resolution Representative role comes with an hourly wage of £18.12. This role is based out of there office in Bracknell and has an onsite canteen, gym and Starbucks.
The company is a global leader in health technology, with a focus on innovation, collaboration, and operational excellence.
If you've worked as a Customer Service Representative, Issue Resolution Specialist, Customer Complaints Handler, Customer Support Representative, or Dispute Resolution Specialist, this role could be a great fit for you