Details:
- Salary: £13.47 - 16.26 - Hour
- Job Type: Temporary
- Job Status: Full-Time
- Salary Per: Hour
- Location: Reading Berkshire
- Date: 1 week ago
Description:
Job Title - Customer Fulfilment Centre Advisor
Location - Reading RG1
Contract - Temp - End of Aug
Hours - 37
Role summary - The Customer Fulfilment Centre Advisor will be responsible for providing excellent customer service to residents who are enquiring about their council tax and housing benefits. The successful candidate will be required to handle a high volume of calls and emails and will need to have excellent communication skills and attention to detail.
Key Responsibilities:
Handle a high volume of calls and emails related to council tax and housing benefits
Provide excellent customer service to residents
Ensure all enquiries are dealt with in a timely and efficient manner
Maintain accurate records of all customer interactions
Work closely with other departments to resolve customer issuesRequirements:
Previous experience in a customer service role
Excellent communication skills, both written and verbal
Attention to detail
Ability to work well under pressure and handle a high volume of calls and emails
Good IT skillsIf you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)