Details:
- Salary: £40,000
- Category: Marketing Advertising and PR
- Job Type: Permanent
- Salary Per: Annum
- Location: North West Chorley Lancashire
- Date: 11 hours ago
Description:
Overview:
A key role for a manufacturer in the Chorley area, the Customer Experience Manager takes ownership of customer satisfaction (CSAT) and the end-to-end customer journey, and acts as the primary point of escalation for customer complaints, both pre-sale and post-sale.
The role also owns the Group's reputation across all Trustpilot pages. Working closely with customer service, sales, bookings...
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