Details:
- Salary: £25,000 - 28,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Tunbridge Wells Kent
- Date: 1 week ago
Description:
The leading global provider of AI video telematics and connected fleet data is looking for a Customer Experience Administrator to provide comprehensive support to ensure the best possible customer experience.
You will be working with the Customer Experience Team to support the Account Managers, setting them up for success and taking a proactive approach to customer care.
Key Responsibilities:
First point of call for visitors & phone calls and emails - ensuring customer service is first class
Answering telephone enquiries and triaging to the correct department.
Answering customer queries via a shared inbox
Sales order processing
General customer care
Supporting the Sales Managers with Subscription Renewals
Experience and Skills required ;
Positive & enthusiastic attitude
Strong communicator both written and verbally
Administration experience
Perks of the Role;
Fantastic starting salary paying £25,000-£28,000 * Experience-dependent
Monday-Friday only 9 am- 5 pm
Amazing team environment
Free parking on site
22 days of holiday plus Bank Holidays
Private Health Insurance (including mental health and wellbeing support)
Pension
Please apply with your CV today as interviews are taking place over the next 2 weeks