Customer Coordinator

Description:

Customer Coordinator - Based near to Finedon- 12 month fixed term contract 

A brand-new opportunity has become available for a Customer Coordinator to join a well-established business based near Finedon! This is an initial 12-month fixed-term contract to cover maternity leave.

Our client is an established construction business offering a friendly working environment and a supportive team. This is an excellent opportunity to play a key role in the day-to-day running of the hire desk, delivering excellent customer service and ensuring the smooth coordination of equipment hire.

Key Benefits of the Customer Coordinator:

Salary up to £29,000 per annum

Monday–Friday working hours

Up to 25 days’ holiday plus bank holidays

Pension and healthcare scheme

Bonus scheme

Cycle-to-work scheme

Responsibilities of the Customer Coordinator:

Managing customer enquiries via telephone and email

Coordinating equipment hires and off-hires

Building and maintaining strong customer relationships while delivering excellent service

Arranging equipment deliveries to customer sites

Handling invoice and credit queries

About You:

Previous administration or customer service experience is essential

Experience processing and managing orders is essential

Confident communicating with customers via telephone and email

Excellent telephone manner and communication skills

Experience within hire, rental, construction, engineering, merchant or industrial environments would be advantageous

You may have experience as a Hire Coordinator, Customer Coordinator, Hire Administrator, Sales Administrator, Sales Coordinator, Rental Administrator, Customer Service Advisor, Service Controller, Plant Coordinator or in a similar role.

Please note this is a 12 month fixed term contract, there is a possibility to go permanent but isn't a guarantee initially. 

Interested? Apply now! Alternatively, contact Georgina on (phone number removed) or email for further information on this Customer Coordinator role