Details:
- Salary: £22,795 - Annum
- Location: Salford Greater Manchester
- Date: 1 month ago
Description:
As a Customer Collections Advisor you will be responsible for liaising with a UK customer base and collecting immediate payments.
Client Details
Our client is a well-established leading business within the business and professional service field. They are looking for an experienced Customer Collections Advisor to join their Salford team on a 6 month FTC.
Description
As a Customer Collections Advisor you will:
Making outbound calls to customers collecting debt payments
Triage complex debtor issues to the correct teams
Taking payments by debit or credit card
Signing customers up to Direct Debit payments
Considering next steps when debts are unrecoverable
Other ad hoc duties as and when requiredProfile
To be successful in this role:
2 years experience within a call centre environment
Able to work well under pressure and prioritise own workload
Capability to be both personable and firm with clients, to resolve any issues and collect any money owed
Excellent attention to detail and high degree of accuracy is imperative
Excellent communication and relationship-building skills
Job Offer
In return, our client can offer:
6 month FTC
Immediate start
Possibility of being made perm
Good working culture & environment