Details:
- Salary: £34,000 - 37,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: SK10 Macclesfield Cheshire East
- Date: 5 days ago
Description:
Customer Care Operative
North West | Stockport – Liverpool – Crewe – Stoke
???? Salary: Up to £35,000 + bonus
???? Company van + fuel card provided
???? North West – regional patch
We’re currently recruiting for an experienced Customer Care Operative to join a busy team covering the North West.
This is a fantastic opportunity for a skilled tradesperson who enjoys working directly with customers and taking pride in delivering high-quality remedial works and aftercare.
The Role
As a Customer Care Operative, you’ll be responsible for attending customers' homes to investigate and resolve defects and maintenance issues, ensuring work is completed to a high standard and customers receive excellent service.
You’ll cover a regional patch stretching from Stockport across to Liverpool and down towards Crewe and Stoke.
Key Responsibilities
* Carry out customer care and aftercare works within occupied properties
* Investigate and resolve defects and maintenance issues
* Complete remedial works to a high standard
* Liaise professionally with homeowners, tenants and customers
* Work across multiple trades including joinery, painting, masticing and plastering
* Diagnose issues and identify appropriate solutions
* Ensure jobs are completed efficiently and within agreed timescales
* Maintain a high standard of workmanship and customer service
* Complete relevant paperwork and job updates
* Represent the company professionally when working in customers' homes
About You
We’re looking for someone who:
* Has previous experience in customer care, repairs, maintenance or aftercare
* Is confident across joinery, painting, masticing and plastering
* Ideally has experience within new build housing or social housing
* Has excellent customer service and communication skills
* Can work independently and manage their own workload
* Takes pride in the quality of their work
* Has a professional and reliable approach
* Holds a full UK driving licence
What's on Offer
???? Up to £35,000 salary
???? Bonus
???? Company van provided
⛽ Fuel card provided
???? Regional North West patch
???? Permanent opportunity with an established team
If you're an experienced Customer Care Operative, Multi-Skilled Operative, Repairs Operative, Maintenance Operative or Aftercare Operative looking for your next opportunity, we'd be keen to hear from you