Details:
- Salary: £30,000 - 32,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Witham Essex
- Date: 2 weeks ago
Description:
Customer Care Coordinator Job in Chelmsford, Essex
Customer Care Coordinator job, working for a top 10 UK housebuilder for their office in Essex. Our client is looking to speak with experienced customer care professionals, who have an understanding of the property and new-build industry. For this role, they are offering a salary of up to £32,000.
Employing over 4,000 people and building over 13,000 homes a year makes our client one of the biggest in the UK. They are now looking to revamp their team in Essex.
Role & Responsibilities
- Coordinate remedial works in line with team SLAs whilst delivering a high quality of customer service
- Deliver all tasks in accordance with company policies and processes
- The role of Coordinator will be reporting into the Customer Care Office Manager or Head of Customer Care
- Handle all incoming communications from customers, whilst acting professionally at all times
- Maintain relationships with Contractors and Operatives, and monitor the progress of works
- Provide Administrative support when required.
Required Skills & Experience
- Experience in Customer Care
- Property experience would be advantageous
- Experience with COINS
- Literate in IT
- Full UK Driving License.
What you get back
- Salary up to £32,000
- Discretionary bonus
- HBF Survey commissions
- 25 days holiday + bank holidays.
Apply
If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies.
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Referral
Did you know we run a referral scheme? We'll give you £300 worth of vouchers if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest.
Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period.
Customer Care Coordinator Job in Chelmsford, Essex - Your Property Recruitment Specialists (Recruiter: Job Ref: 14539)