Details:
- Salary: £600 - 650 - Day
- Location: Nationwide
- Date: 4 weeks ago
Description:
Job Title: Training Manager
Location: Flexible/Remote
Salary: Competitive
Job Type: Contract (Until December)
Rate: £600-£650 per day (Inside IR35)
Are you a seasoned training professional looking for a challenging and rewarding opportunity? Our client, a leading global organisation, is seeking a Training Manager to lead the training efforts for a major CRM platform upgrade. This is a unique chance to leverage your expertise in training and change management, working closely with senior leaders and change agents to ensure the successful adoption of a cutting-edge platform.
Key Responsibilities:
* Training Needs Analysis: Conduct a thorough assessment of training requirements for various user groups based on the new platform's impact.
* Training Strategy and Plan: Develop and implement a comprehensive training strategy, including curriculum design, training schedules, and resource allocation.
* Collaboration: Partner with business segment training leaders to review and refine the training strategy, plan, and content.
* Content Production: Create diverse training materials, including recorded videos, quick reference guides, detailed step-by-step guides, and updated help articles.
* Training Preparation: Manage logistical preparations for training delivery, such as creating training data, designing interactive exercises, and briefing supporting resources.
* Training Delivery: Conduct remote training sessions for approximately 150 change agents using a train-the-trainer approach, ensuring effective delivery to around 7000 users.
* Post-Launch Support: Provide first-line user support post-launch, addressing queries, raising defects, and conducting refresher training sessions.
Qualifications and Skills:
* Demonstrated experience in training needs analysis, curriculum design, and training delivery.
* Strong project management skills with the ability to manage multiple priorities.
* Excellent communication and collaboration abilities.
* Experience in change management and working with CRM platforms is highly desirable.
* Proficiency in creating engaging and effective training materials across various formats.
What Our Client Offers:
* Direct experience with a state-of-the-art CRM platform and AI-driven customer and deal insights.
* Opportunities to expand your professional network across sales, commercial, risk, finance, legal, and HSE functions.
* Exposure to senior leadership and key influencers within the organization.
* Professional growth through coaching and mentoring change agents and peers.
* A pivotal role in a high-impact project with significant visibility and importance to the business.
Important Milestones:
* Daily team meetings for planning and coordination.
* Live demos and change network presentations from April to July.
* Completion of the training plan by June.
* Training content creation by July.
* Change agent training in September.
* Project launch in October.
* Project closure in December.
If you're ready to take on this exciting challenge and contribute to a major transformational project, apply now and help drive our client's success