CRM Assistant

Description:

At CV-Library we have a clear vision, we want to help the world to work by matching job seekers and businesses on the global platform they need to succeed.
Our mission is also clear for all our team, we help people find jobs and develop their careers and we help businesses find the talent they need to succeed. This also applies to our own businesses within the CV-Library group too!
We ensure that every piece of work we do at CV-Library ensures we can achieve this, it makes us who we are! We have a fun and vibrant culture where results are expected, recognised, and rewarded. Our people make us who we are, we also happen to be a very talented bunch!
We are currently looking for an ambitious and energetic CRM Assistant to join our thriving team. Reporting into the CRM Manager, you will play a vital role in supporting the CRM team deliver day-to-day execution and management of our automated, candidate-facing marketing campaigns.
This is an exciting entry level role which will greatly contribute to us shaping and evolving the job seeker experience. As the CRM Assistant, you will leverage our customer engagement platform, Iterable, to build and execute campaigns, track performance and share results. You will also contribute to content creation for all our campaigns and ensure we adopt best practices for all day-to-day operations.
Perhaps you are recent graduate looking for your first step. Or you have work experience within a CRM or Digital Marketing function and eager to pursue this further. Either way, this role could be perfect for you! Allowing you to gain valuable knowledge of customer retention and loyalty, it provides a fantastic entry into a career in CRM.
Responsibilities
Your day-to-day tasks will include:
* Supporting the development & execution of all CRM journeys and campaigns.
* Supporting the deployment of additional paid for client products.
* Compiling campaign content and submitting briefs to our inhouse design team.
* Maintaining department tracking logs and reporting dashboards.
* Measuring campaign results, collating data and compiling accurate performance reports.
* Assisting the team on the development of our CRM lifecycles and cross channel operations.
* Maintaining day-to-day ‘business as usual' operations within Iterable.
* Gathering insight from market trends and industry best practices to help shape campaign execution.
Requirements
Required Skills
* A driven, can-do attitude and team player.
* Eagerness to learn, take on a challenge and embrace a fast-paced environment.
* Excellent organisational & time management skills.
* Strong communication skills.
* Excellent attention to detail
* Confident user of excel
Desired Skills
* Marketing qualifications at a diploma or degree-level.
* Work experience in a CRM or Digital Marketing role.
* Experience using an ESP or customer engagement platform
* Experience in using tools such as Tableau.
At CV-Library, we are a team. We welcome the best talent to work for us, irrespective of race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, disability (visible or non-visible).
We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements