Credit Controller

Description:

About the role:

We are currently looking for an experienced Credit Controller to join the team. You must be able to demonstrate a solid background in a similar role.

Our ledger consists of approximately 1500 live accounts, ranging from individual customers to multi point National Accounts, spread across 7 depots. This role will be based at our Accounts office in Wallingford, Oxon. We use a bespoke IT system.

This is a part time, office-based role for 25 hours per week. We can be flexible on working patterns but would ideally like this to be over five days a week.

There is free parking on site, a spacious open plan first floor office with good facilities and close to shops and town.

Key Responsibilities:

· Chasing overdue accounts by phone, letter and email for designated depots

· Opening new customer accounts

· Run credit check reports on individuals, and companies

· Generate query list for depots

· Take credit card payments

· Provide holiday cover in the absence of colleagues in the finance team

· Sending copy invoices as required

· Liaise with depots to resolve or escalate customer queries

· Provide support at month end

Essential skills and knowledge:

· Previous experience working in a Credit Control role

· A confident telephone manner

· A proactive, can-do attitude

· Excellent customer service skills

· Knowledge of Excel, Word and Outlook