Credit Controller

Description:

STEM Recruitment solutions are looking for a highly efficient and dynamic Credit Controller. Join our client’s Finance Department in Edinburgh and play a pivotal role in managing credit and collections processes, ensuring timely payment collection, and minimising credit risks.

Job Description

As a Credit Controller, you will:

* Administer the credit control function, ensuring all outstanding debts are collected on time.

* Set targets and KPIs, and implement relevant company policies and procedures.

* Contribute to maintaining healthy cash flow and optimizing financial performance.

Objectives of the Role

* Establish credit limits and evaluate the creditworthiness of customers.

* Implement credit control policies and procedures effectively to minimize credit risk.

* Manage credit and receivable accounts to enhance the company’s financial stability and profitability.

* Collect overdue accounts and apply strategies to encourage timely payments.

* Monitor credit exposure and minimize bad debt risks.

* Maintain positive relationships with customers while mitigating credit risks.

* Conduct regular credit reviews and reassess credit limits based on payment history and changes in creditworthiness.

* Coordinate with departments such as customer service, sales, and finance to handle credit-related matters.

Key Responsibilities

* Monitor and manage credit control processes, ensuring adherence to policies and procedures.

* Assess the creditworthiness of new and existing customers through credit checks and payment history.

* Set appropriate credit limits based on risk assessment and maintain accurate records.

* Monitor customer accounts to ensure timely payments and address payment delays or discrepancies.

* Engage with customers to establish payment plans, negotiate terms, and resolve billing disputes.

* Implement strategies to minimize late or non-payment, including initiating collection actions and negotiating payment plans.

* Generate reports on accounts receivable, collections, and credit risk for management.

* Maintain strong relationships with customers, providing excellent customer service.

* Manage customer enquiries and account reconciliations.

* Monitor customer portals and supply necessary data and communication in response to queries.

Required Skills and Qualifications

-Strong knowledge of credit control principles, practices, and regulations in the UK manufacturing industry.

-Proficiency in using financial software and credit management tools (ERP systems, SAP/Epicor).

-Excellent analytical skills with the ability to evaluate financial information.

-Advanced Excel skills preferred.

-Ability to implement accounting principles and practices effectively.

-Exceptional attention to detail and accuracy in data entry and documentation.

-Outstanding communication skills for building relationships and resolving disputes.

-Ability to work confidently, independently, and within a team environment.

Preferred Skills and Experience

* Experience in handling high-volume transactions.

* Good working knowledge of monthly accounting cycles.

* Experience with ERP systems, SAP/Epicor is an advantage.

* Demonstrated record of improving credit control processes and reducing bad debt.

* Strong time management and organizational skills with the ability to prioritize tasks and meet deadlines.

* Exceptional communication skills to interact with internal and external stakeholders.

* A good team player.

Salary and Benefits

Competitive salary with benefits

Discretionary annual bonus scheme

33 days annual leave (includes public holidays), with the opportunity to purchase additional days

Health Cash Plan

Cycle to Work Scheme

On-site Parking

Staff Discount

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Job Location and Working Hours

Based on-site in Edinburgh

36.5 hours per week, Monday to Friday

Hybrid working available after initial training period

If you are detail-oriented and committed to excellent customer satisfaction, we want to hear from you. Apply now to join a forward-thinking team that promotes progress and offers a comprehensive remuneration package.

STEM Recruitment Solutions Ltd operates as both a Recruitment Agency and a Recruitment Business. We endeavour to reply to all applications when possible however on occasions this may not be possible due to volumes of responses. STEM Recruitment is a Scientific, Engineering and Manufacturing Recruitment business supplying talented staff to permanent and temporary opportunities