Credit Controller

Description:

Credit Controller
Salary between £24,000 - £27,000 per annum (dependent on relevant previous experience)
Monday – Friday. 37.5 hour working week. Monday – Thursday, 8:30am – 5pm and Friday, 8:30am – 3:45pm (45 minute lunch break).
Holiday entitlement: 32 days (including 8 Bank Holidays)
Kettering area. Office based.
Permanent
Match Recruitment are recruiting on behalf of their client based in Kettering. Our client is a leading manufacturing firm with multiple brands within its group.
This is not a call centre, you won’t be making hundreds of calls every day. You’ll work within our client’s Finance Dept of less than 10 people.
Your objective is to professionally and diplomatically manage the overdue debtor report by contacting their corporate customers (that haven’t paid on time) and remind them of their overdue invoices. There will be a step by step process to follow if the customer continues to not settle their overdue account in an agreed timely manner. If debt cannot be paid in full, then the option of a payment plan will be discussed with senior management before offering to the customer.
This will very much be a telephone based role with the expectation to first call the customer, rather than email. These calls are going to be tough. Chasing debt from companies is never an easy call. You’ll need real reliance and a positive attitude to perform in this role.
Due to the nature of the calls, our client is ideally looking for somebody with a track record in office based debt collection/ credit control. Our client is willing to consider candidates without said experience. However, only candidates with previous and recent office experience will be considered.
Summary of your day to day duties:
* Timely and effective collection of all debts and customers payments
* Maintaining contact with customers to ensure invoices are clear for payment.
* Dealing with and resolving all account queries both internally and externally, including raising credits where appropriate.
* Negotiating re-payment plans.
* Maintaining tight control over customers currently on payment plans and flagging if they miss payments.
* Posting and allocating daily receipts to company system.
* Updating cashflow weekly with expected income. Follow up on timings of expected income with relevant departments to increase accuracy of forecasts.
* Prepare reports for other areas of the business when requested and take part in calls to explain the debtors position.
* Completion of new Customer account set up in line with Credit Control procedures.
* Run external Credit Reports for all new customers and for any that need a review of credit limit. Assigning credit limits up to authority.
Please apply today to learn more and be considered and shortlisted.
Match Recruitment Ltd is a Recruitment Agency and Employment Business and REC Corporate member based in Wellingborough and operating across Northamptonshire and nearby areas. If you haven’t received contact within 72 hours, please consider yourself unsuccessful on this occasion. Please don’t be despondent and feel free to apply to future job adverts