Credit Controller

Description:

CREDIT CONTROLLER***
We're working with a successful supplier and distribution business that has built an excellent reputation within its industry. They're now looking for an experienced office-based Credit Controller to join their finance team and take ownership of the sales ledger across multiple branches.
This is a great opportunity for someone who enjoys variety, working with different teams and managing a busy ledger where organisation, communication and attention to detail really matter.
Salary £30-35K depending on experience
The ideal candidate will have previous experience managing Credit Control across multiple locations or branches, understanding the challenges that come with dealing with different teams, customers and account requirements. However, the most important thing is having the confidence, professionalism and people skills to build strong relationships while ensuring payments are managed effectively.
The role
You'll be responsible for managing customer accounts from start to finish, ensuring outstanding debts are collected while maintaining positive customer relationships.
As Credit Controller your day-to-day will include:

Managing credit control for customers across multiple branches
Contacting customers by telephone and email regarding outstanding invoices
Building strong relationships with customers while confidently handling payment conversations
Resolving customer queries, including pricing issues, invoice queries and proof of delivery requests
Liaising with suppliers to obtain supporting documentation where required
Sending customer statements and credit control correspondence
Processing customer credit card payments
Escalating accounts to the company's credit protection provider where necessary
Maintaining accurate credit control notes and account records on the ERP system
Completing administration relating to liquidations and insolvencies when requiredYou'll also support with:

Opening and setting up new customer accounts once approvals and references are completed
Applying for and reviewing credit protection limits
Updating customer records, trading status and account information
Closing accounts when required
Producing sales, new customer and month-end reports
Supporting the wider finance and administration team during busy periodsThe ideal Credit Controller will need,

Previous Credit Control experience, preferably managing accounts across multiple branches or locations
Strong verbal and written communication skills
Excellent organisation and time management skills
The ability to prioritise workload and meet deadlines
A keen eye for detail and accuracy
Confidence learning new systems (experience with ERP systems would be beneficial)
Good Excel skills would be an advantage
Own transport essential, free on-site parkingWhat's in it for you?
This is a fantastic opportunity to join a growing and forward-thinking business where employees are genuinely valued.
After successfully completing one year with the company, you'll have the opportunity to join their Employee Ownership Scheme, giving you the chance to share in the success and future growth of the business.
If you're looking for a Credit Control role where you can take ownership, build relationships and be part of something bigger, we'd like to hear from you